We are a small family run business with traditional values: We are happy to go that extra mile for you, adding a personal touch where possible.
Quality: Quality is at the top of our selection criteria. You can sleep easy knowing that every product has been sourced with great care and attention. We are constantly in the search of unique eco-friendly products, particularly from within Great Britain.
Delivery: Our products are dispatched by Royal Mail within two working days, subject to stock availability.
Gift Wrapping: We offer this personal service to help make your shopping experience hassle-free. This is particularly attractive to those who live overseas with friends and family living in the UK – you can send gifts directly to them, all beautifully wrapped at less than half the postage cost!
Easy to navigate website: Advice is available on gift selection. Detailed product specifications offer all the information you need to decide. You can be confident that buying from our website will give you honest and easy to access information to make sure that you are buying the right product.
Safe Shopping: Our website is fully supported on a secure and protected server. You won’t need to worry about using a credit or debit card on our website.
Reliable and Friendly Customer Service: We pride ourselves on customer service; in the unlikely event that something goes wrong, we are keen to put it right.
We understand that you want to be part of the process throughout the order and delivery of your order. We hope to provide you the best shopping experience possible and strive to respond to all enquiries and process orders received in a timely manner. We are always happy to provide support, information and guidance on our products.
Simple Exchange Policy We totally understand that shopping online is sometimes tricky for people who love to touch and feel how soft organic cotton is or how plush our soft toys are. All items sold go through a quality check before they are sent for delivery. In the unlikely event that you find that your purchase does not meet your expectations, please let us know within 7 days and we will be more than happy to exchange it for you in a fuss-free manner.
Where we can, we like to support Fair Trade Fair Trade means that everyone in the supply chain from the cotton farmers to the pattern cutters can bank on the fact that we will support them. They will be paid a fair wage, enjoy tea breaks, proper sanitation and work in a pleasant, clean environment. It also means that we pay them them fair prices for their products which enables them to provide for their families and secure a future.
Your Contribution in Saving the Environment and Protecting Our Babies: When you choose to buy one of our organic products, whether it’s a babygrow or a bib, you are choosing to make a difference to the future health of the planet we live on.